HENSEL SERVICE & REPAIR (Factory Service)
Danielle Inc. / Hensel (Service & Repair)
1275 Bloomfield Ave. Building #1 Unit 7A
Fairfield, NJ 07004 USA
All returns of merchandise and repairs should be sent to the above address only, and/or must be accompanied by a return form and/or receipt showing the date of purchase. All electronic flash heads and power supplies have a 2 year warranty. Reflectors, batteries and accessories have a 90 day warranty. Flash tubes, glass domes and modeling lamps have a 30 day warranty. LITHIUM BATTERIES HAVE A 6 MONTH WARRANTY. Warranty period applies for normal use. Hensel equipment that is misused or shows signs of impact damage, will not be covered under warranty.
Products that are defective on arrival will be replaced at no charge if we receive written notice at our offices within 7 days of receipt of defective items.
Customers pay for warranty repair shipments to and from Service Centers. Return shipments are billed at a flat ground UPS rate as follows: Single item at $25.00 each and $37.50 for each lighting kit.
HENSEL SERVICE & REPAIR
Silvino’s Pro Flash Repair
1301 N. McCadden Place
Los Angeles, CA 90028 USA
Tel: (323) 962-7076
Fax: (323) 962-9628